Garage Hive
31st December 2020
31st January 2021
28th February 2021
Power BI Updates
New Features
New reports
Monthly Trends – A report that shows you your VI Rate, VIE Rate, Authorisation Rate, Average Invoice Value, Profit Margin, and Technician Efficiency on a single page side by side.
Advisor Embed – This is a report designed for the embed feature that can also be shared with your staff, it displays limited service advisor data, such as NPS Score, Sales, Average Invoice and Margins.
WIP & Future Bookings Embed – This report is designed to be shared with staff, it offers a simple view of your work in progress and future bookings
To learn how to publish reports so staff can access them without having access to the app please watch this short video –
Customer List – This report is a simple list of your customers with lots of details designed to be exported to excel, such as last visit date, last visit location, last service advisor, last service type, total sales & GP and much more.
BDM Analysis – This report is designed to give you a detailed analysis of customers that are within a particular category, you can drill down to an individual customer and see their performance over time, including the last visit date.
BDM Spend – A report designed to give you a clear view of any customers within a particular category that may be reducing in spend, allowing you to act fast.
BDM Fleet – This report allows you to drill down on a particular customer within a category and see the sales performance of each of their individual vehicles.
We hope you enjoyed our winter round-up, we have some exciting features and developments coming over the next few months 😊
The Penygroes Service Centre located in South Wales was founded in 2014 by Jonathan. He has extensive 17 years of experience in the industry. However, Jon found himself doing a lot of manual labour for data management to keep a finger on the pulse of the business. Therefore, joined Garage Hive's garage management software in March 2021 and has already seen a significant improvement in his garage, an increase in gross profit and has achieved a great NPS® Score.
Tom and Kayleigh runs their garage TR Autos in Yeovil, Somerset. They joined Garage Hive last year. Tom has two decades of industry experience , both practical and technician side and now business as TR Autos was founded in 2008; since then the team has grown, practices have moved away from paper diaries to garage management software, their productivity has increased and they also have moved into bigger premises.
PW Auto Repairs was founded in 2015 by Paul Whetton, who has 23 years of industry experience and has always wanted to be a technician. Diana Whetton joined and, as she said in her own words, "came as temporary help but never left!" They found and started using Garage Hive in 2020. The business now has seven staff members, including Paul and Diana.
March 2024 to June 2024 Welcome to the latest developments from Garage Hive. As we continue our mission to provide solutions for the automotive industry, we're excited to share some recent updates...
Award-winning garage management system, Garage Hive is set to unveil a groundbreaking new development which will see artificial intelligence (AI) bring newfound efficiency and customer service gains to workshops. Garage Hive Copilot, a custom-built adaption of OpenAI technology, will be showcased for the first time at the UK Garage and Bodyshop Event on June 5th and 6th.