What's New in Garage Hive - Winter 2020/2021 Roundup

31st December 2020

 

31st January 2021

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YouTube video

28th February 2021

Power BI Updates

New Features

New reports

Monthly Trends – A report that shows you your VI Rate, VIE Rate, Authorisation Rate, Average Invoice Value, Profit Margin, and Technician Efficiency on a single page side by side.

Advisor Embed – This is a report designed for the embed feature that can also be shared with your staff, it displays limited service advisor data, such as NPS Score, Sales, Average Invoice and Margins.

WIP & Future Bookings Embed – This report is designed to be shared with staff, it offers a simple view of your work in progress and future bookings

To learn how to publish reports so staff can access them without having access to the app please watch this short video –

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Customer List – This report is a simple list of your customers with lots of details designed to be exported to excel, such as last visit date, last visit location, last service advisor, last service type, total sales & GP and much more.

BDM Analysis – This report is designed to give you a detailed analysis of customers that are within a particular category, you can drill down to an individual customer and see their performance over time, including the last visit date.

BDM Spend – A report designed to give you a clear view of any customers within a particular category that may be reducing in spend, allowing you to act fast.

BDM Fleet – This report allows you to drill down on a particular customer within a category and see the sales performance of each of their individual vehicles.

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We hope you enjoyed our winter round-up, we have some exciting features and developments coming over the next few months 😊

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