Garage Hive
31st December 2020
31st January 2021
28th February 2021
Power BI Updates
New Features
New reports
Monthly Trends – A report that shows you your VI Rate, VIE Rate, Authorisation Rate, Average Invoice Value, Profit Margin, and Technician Efficiency on a single page side by side.
Advisor Embed – This is a report designed for the embed feature that can also be shared with your staff, it displays limited service advisor data, such as NPS Score, Sales, Average Invoice and Margins.
WIP & Future Bookings Embed – This report is designed to be shared with staff, it offers a simple view of your work in progress and future bookings
To learn how to publish reports so staff can access them without having access to the app please watch this short video –
Customer List – This report is a simple list of your customers with lots of details designed to be exported to excel, such as last visit date, last visit location, last service advisor, last service type, total sales & GP and much more.
BDM Analysis – This report is designed to give you a detailed analysis of customers that are within a particular category, you can drill down to an individual customer and see their performance over time, including the last visit date.
BDM Spend – A report designed to give you a clear view of any customers within a particular category that may be reducing in spend, allowing you to act fast.
BDM Fleet – This report allows you to drill down on a particular customer within a category and see the sales performance of each of their individual vehicles.
We hope you enjoyed our winter round-up, we have some exciting features and developments coming over the next few months 😊
The Penygroes Service Centre located in South Wales was founded in 2014 by Jonathan. He has extensive 17 years of experience in the industry. However, Jon found himself doing a lot of manual labour for data management to keep a finger on the pulse of the business. Therefore, joined Garage Hive's garage management software in March 2021 and has already seen a significant improvement in his garage, an increase in gross profit and has achieved a great NPS® Score.
Tom and Kayleigh runs their garage TR Autos in Yeovil, Somerset. They joined Garage Hive last year. Tom has two decades of industry experience , both practical and technician side and now business as TR Autos was founded in 2008; since then the team has grown, practices have moved away from paper diaries to garage management software, their productivity has increased and they also have moved into bigger premises.
Rapid garage growth sounds like the ultimate dream. But as Paul Griffiths, owner of Elite Land Rover in Glasgow, discovered, scaling up quickly can easily expose the cracks in your operational foundation....
For progressive independent garage owners, business growth can be a double-edged sword. As the customer base expands and headcount increases, the systems that once kept the workshop ticking can quickly become administrative...
Exciting new features in Garage Hive! Thanks to your feedback, we've rolled out a packed set of improvements between September 2025 and March 2026, covering everything from customer communication and technician workflows to parts ordering and financial management. Here's a roundup of what's new: