Customer Surveys and Net Promoter Score®

Garage Hive has a built-in customers survey function, utilising the NPS methodology or your own questions, allowing you to truly understand your customer loyalty and satisfaction.

  • Completely integrated.
  • Automated SMS and Email feedback requests.
  • Live customer insights within documents.
  • Detailed Power BI reports.
  • Job Sheet feedback analysis.
  • Net Promoter Score or Custom Surveys
Easily understand your company Net Promoter Score with
our Power BI dashboards.

customer-surveys

Create your own surveys and ask any question you would like.

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Drill down into the detail, understand the feedback on each Job Sheet.

customer-surveys

View open rates, completion rates and completed surveys over time.

customer-surveys

View Live Customer Insights from any documents, understand how
your customers feel about you whilst interacting with them.

customer-surveys

Access previous surveys and answers from any document.

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customer-surveys

New Surveys will appear on your home page in a tile, ready to review.

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Mark surveys and reviewed and record any actions taken.

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View NPS groups from your customer list.

customer-surveys

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