We want to start by thanking all of our customers for such an incredible year. We are delighted to sign the year off with the release of our 2nd generation online booking system, as well as many other community requested features.
1. Renamed VHCs to Vehicle Inspection Estimates (VIE) across the system, including tiles and documents.
2. When confirming a VI and creating a VI-Estimate, the VI-Estimate will automatically open.
3. Added monthly trends reports, analysing Efficiency, Average Invoice values, Vehicle inspection rates and VI-Estimate authorisation rates.
4. Added a Yearly Analysis report, adding the ability to compare year on year performance across key metrics.
5. Added a Vehicle Inspection analysis reports, allowing you to analyse Inspection types and scores, across technicians and dates.
6. Updated the Power BI menu to add consistency between the desktop and mobile versions.
7. Released our second generation of online booking.
8. Improved the mobile app for viewing customer surveys.
9. Dual Column VI printouts now also include the Checklist template name and the technician signatures with date & time stamps.
10. Add the ability to add extended descriptions to compressed service packages.
11. Added a labour audit report, to help with DVSA and MOT Audits.
12. Added the ability to manually send customer surveys and custom created surveys from posted jobsheets.
As always, we look forward to your feedback and can’t wait to release information on our vehicle sales module due for release next month.
The Penygroes Service Centre located in South Wales was founded in 2014 by Jonathan. He has extensive 17 years of experience in the industry. However, Jon found himself doing a lot of manual labour for data management to keep a finger on the pulse of the business. Therefore, joined Garage Hive's garage management software in March 2021 and has already seen a significant improvement in his garage, an increase in gross profit and has achieved a great NPS® Score.
Tom and Kayleigh runs their garage TR Autos in Yeovil, Somerset. They joined Garage Hive last year. Tom has two decades of industry experience , both practical and technician side and now business as TR Autos was founded in 2008; since then the team has grown, practices have moved away from paper diaries to garage management software, their productivity has increased and they also have moved into bigger premises.
PW Auto Repairs was founded in 2015 by Paul Whetton, who has 23 years of industry experience and has always wanted to be a technician. Diana Whetton joined and, as she said in her own words, "came as temporary help but never left!" They found and started using Garage Hive in 2020. The business now has seven staff members, including Paul and Diana.
March 2024 to June 2024 Welcome to the latest developments from Garage Hive. As we continue our mission to provide solutions for the automotive industry, we're excited to share some recent updates...
Award-winning garage management system, Garage Hive is set to unveil a groundbreaking new development which will see artificial intelligence (AI) bring newfound efficiency and customer service gains to workshops. Garage Hive Copilot, a custom-built adaption of OpenAI technology, will be showcased for the first time at the UK Garage and Bodyshop Event on June 5th and 6th.