What do all the tiles mean in Garage Hive?

YouTube video

From the home screen of the service advisor role centre in Garage Hive, you will see lots of tiles, these tiles are designed to give you a brief overview of your business and also prompt you to take action if a document requires it.

From this screen shot, we can see that this particular service advisor has 4 tasks to complete.

There is one jobsheet complete, this is essentially the same as the technician handing the jobsheet back over to you, it doesn’t necessarily mean that the vehicle is ready for collection – for example, the technician could be asking for more time, additional parts or he has just completed part of the job and the rest needs assigning to another technician.

We can also see that there is vehicle inspection has been completed by a technician and is awaiting confirmation. From the awaiting confirmation state, a service advisor can decided whether or not they want to raise an estimate.

We also have a red VHC tile and a red Estimate tile – both are currently set to awaiting authorisation. This means that the estimates are complete but we still haven’t received authorisation for various reasons.

We also recently introduced the ability to filter the tiles per service advisor, you can learn more about that feature by watching the following video.

YouTube video
Copy link
Suggested for you
Case study

Garage Management System | Case Study: TR Autos

Tom and Kayleigh runs their garage TR Autos in Yeovil, Somerset. They joined Garage Hive last year. Tom has two decades of industry experience , both practical and technician side and now business as TR Autos was founded in 2008; since then the team has grown, practices have moved away from paper diaries to garage management software, their productivity has increased and they also have moved into bigger premises.

Read more
Case study

GMS, Case Study: RM Motors

Richard joined the Garage Hive back in September 2021. He is the owner of RM Motors based in Batley. Since joining us here at Garage Hive, Rich and his team have been on the journey of adapting a new garage management software from the start to where they are now. We wanted to catch up with Richard to get his perspective on the journey he’s been on so we can share this with others.

Read more
News

Meet Garage Hive at the UK Garage & Bodyshop Event 2022 🔜

We are pleased to today announce that Garage Hive will be exhibiting in the UK Garage & Bodyshop Event 2022, taking place 8-9 June 2022 at the NEC Birmingham. Brought to market by Automechanika Birmingham, the new dedicated event for training, technology and tools for the garage and bodyshop sector.

Read more

Our webpage uses cookies. Read more

Your message was sent successfully!