Self Check-in. Introducing the new feature 🤳

Our developers are currently busy working on a feature that allows your customers to self check-in. This allows your customers to post their key and check-in, for a totally contactless drop-off. This is particularly useful during the COVID-19 crisis.

YouTube Video

You will be able to add a link to a booking reminder that will take your customer to the self-check-in page.

The first page will summarise the booking information for the customer.

The second page allows the customer to take a picture of their vehicle and select a parking location. The customer must also declare that the vehicle is legally parked.

The third page allows the customer to take a photo of their key for identification, customers can also send a message to the reception at this stage. The customer must then state that they have posted the key.

The fourth page allows the customer to validate and edit their contact information such as phone number and email address. This is also a great way to increase the email collection rate.

Once checked in the customer will receive confirmation of their check-in. The garage will receive an email with the check-in details and a red tile will appear on the service advisor role centre.

This feature is still currently in development and we are looking forward to receiving feedback from our community.

Copy link
Suggested for you
Case study

Garage Management Software | Case Study: Penygroes Service Centre

The Penygroes Service Centre located in South Wales was founded in 2014 by Jonathan. He has extensive 17 years of experience in the industry. However, Jon found himself doing a lot of manual labour for data management to keep a finger on the pulse of the business. Therefore, joined Garage Hive's garage management software in March 2021 and has already seen a significant improvement in his garage, an increase in gross profit and has achieved a great NPS® Score.

Read more
Case study

Garage Management System | Case Study: TR Autos

Tom and Kayleigh runs their garage TR Autos in Yeovil, Somerset. They joined Garage Hive last year. Tom has two decades of industry experience , both practical and technician side and now business as TR Autos was founded in 2008; since then the team has grown, practices have moved away from paper diaries to garage management software, their productivity has increased and they also have moved into bigger premises.

Read more
Business Talk

Unlock opportunities in 2025 with data-driven insights for garages

As workshops continue to face mounting pressures to boost efficiency and profitability, independent garages are being encouraged to embrace data-driven decision-making in the new year. Real-time, reliable insights are crucial for overcoming...

Read more
News

The Blend community raises £15,000 for Ben 

The community behind The Blend has once again come together in an inspiring show of solidarity, raising a staggering £15,000 for industry charity, Ben.  The generous donation is the result of a...

Read more
News

Garage Hive launches international partnership program

Awarding-winning garage management system, Garage Hive has announced the launch of a new international partnership programme to expand its availability to garages worldwide. Prospective partners will benefit from extensive business support, training,...

Read more

Your message was sent successfully!