Community-driven garage management software Garage Hive has partnered with leading online payment provider Pay360 to offer current UK customers a flexible option for payment processing.
Pay360 is a secure payment platform that specialises in seamlessly integrating within apps and third-party systems.
Garage Hive will be using Pay360 as a cost-effective solution to power the ‘Pay by Garage Link’ feature within the management system.
‘Pay by Garage Link’ enables payment requests to be sent as individual URLs generated for each specific transaction. This means customers then receive them instantly by SMS text or email so they can click, open and securely pay online.
Garage Hive says frictionless payment processing is integral to the efficient operations of many within its garage community.
“We’ve used the ‘Pay by Garage Link’ every day across all our locations,” said Alex Lindley, Director of Lindleys Autocentres. “We use it more than once a day per garage on average so it’s part of our day-to-day processes.”
Sending individual payment links to busy customers can make it easier and faster to collect payments or deposits saving valuable time.
“What this means in practice within any busy garage, will be reduced bottlenecks as customers wait around to pay along with less admin for the garage applying these payments back into the accounts later,” said Alex. “All that reduced admin time actually frees up more time for front of house staff to check customers are happy and build the relationships that keep them coming back.”
The Pay360 integration gives customers the flexibility of a pay-as-you-go provider whilst maintaining competitive rates. There’s no commitment, subscription, setup or hidden fees, along with next-day settlement on funds. Garages simply pay transaction plus percentage fees to Pay360 on each payment processed.
The integration went live during the latter part of January, and uptake has been brisk amongst Garage Hive’s user community.
16 February 2023
The Penygroes Service Centre located in South Wales was founded in 2014 by Jonathan. He has extensive 17 years of experience in the industry. However, Jon found himself doing a lot of manual labour for data management to keep a finger on the pulse of the business. Therefore, joined Garage Hive's garage management software in March 2021 and has already seen a significant improvement in his garage, an increase in gross profit and has achieved a great NPS® Score.
Tom and Kayleigh runs their garage TR Autos in Yeovil, Somerset. They joined Garage Hive last year. Tom has two decades of industry experience , both practical and technician side and now business as TR Autos was founded in 2008; since then the team has grown, practices have moved away from paper diaries to garage management software, their productivity has increased and they also have moved into bigger premises.
PW Auto Repairs was founded in 2015 by Paul Whetton, who has 23 years of industry experience and has always wanted to be a technician. Diana Whetton joined and, as she said in her own words, "came as temporary help but never left!" They found and started using Garage Hive in 2020. The business now has seven staff members, including Paul and Diana.
March 2024 to June 2024 Welcome to the latest developments from Garage Hive. As we continue our mission to provide solutions for the automotive industry, we're excited to share some recent updates...
Award-winning garage management system, Garage Hive is set to unveil a groundbreaking new development which will see artificial intelligence (AI) bring newfound efficiency and customer service gains to workshops. Garage Hive Copilot, a custom-built adaption of OpenAI technology, will be showcased for the first time at the UK Garage and Bodyshop Event on June 5th and 6th.